Cadillac Ranks Highest Automotive Brand for Customer Service

In BusinessWeek's ranking of the best providers of customer service, Cadillac ranked first among automotive brands and third in the overall list. The Customer Service Champions ranking reflects Cadillac's commitment to respond with speed and accuracy to any customer concern and to continuously find ways to improve. Side by side with other service legends, Cadillac scored 47 points over the industry average on all six related factors.